Out of work, scrounger Robert Martin lives with his dysfunctional family – long suffering wife accident prone son and pregnant teenage daughter in a shabby house next door to a giant shopping center in the London suburbs. The Martins are the family from hell! Robert dreams if winning a dream holiday for his family, and when he fails to win yet another competition he flips, out tracks down the elderly winners, ties them up in the cellar and steals their tickets!